Training plays a critical role in developing people, building capability, and supporting long‑term improvement. Most organisations recognise this and continue to invest time and resources into developing their teams. However, despite good intentions, no matter how good the training is, many leaders experience the same frustration with off-site training. Learning feels positive at the time, but its impact fades once people

Training is often judged by what happens during it. Feedback surveys, quality of delivery, the tools and new knowledge learned, and how engaging the activities are. If people enjoyed it, learned something new, and left feeling positive, it’s easy to consider the training a success. But the reality is, what happens during the training is only part of the story. What happens afterwards