GEMBA Coaching – DEC 2026
£995
About this course
GEMBA Coaching is a 2‑day leadership programme designed to create immediate and observable behaviour change at the point of work.
Rather than removing leaders from operations to learn abstract coaching models, GEMBA Coaching develops coaching-centred leadership in live operational environments. Leaders learn how to coach in the Gemba — during Gemba walks, daily management, one-to-ones and real problem-solving activity — without slowing delivery or disrupting flow.
The programme strengthens leadership presence, questioning discipline and listening skills so that coaching becomes a normal leadership behaviour, not an additional task. The outcome is calmer leadership, earlier problem visibility, stronger ownership and better decision-making where it matters most: on the shop floor.
This is a low-cost, high-impact intervention that establishes the behaviours, routines and mindset required to gain full value from Lean, Continuous Improvement and future leadership development activity.
Who is the course for?
GEMBA Coaching is designed for leaders who work at or close to the point of work, including:
- Manufacturing and operational leaders
- Production, quality and supply chain managers
- Engineering, design and NPD leaders
- Continuous improvement practitioners
- HR and L&D partners supporting operational leadership
The programme is most effective when leaders attend as a cohort, creating a shared approach to leadership behaviour, coaching language and daily routines across the organisation.
What Are The Company Benefits?
Organisations implementing GEMBA Coaching typically experience:
- Reduced disruption during Gemba walks and daily leadership activity
- Improved trust, engagement and psychological safety
- Earlier identification of operational risks before they escalate
- Better quality problem-solving conversations
- Less reactive management and firefighting
- Stronger foundations for Lean, CI and leadership programmes
By embedding coaching into everyday leadership routines, GEMBA Coaching helps organisations move from performance oversight to performance enablement, improving flow while developing people.
Learning Outcomes
By the end of the programme, participants will be able to:
- Demonstrate a coaching mindset in live Gemba situations, shifting from problem‑solver to enabler
- Conduct purposeful Gemba activity that builds trust, learning and accountability — not inspection or audit
- Use structured coaching conversations to improve problem visibility, decision quality and ownership
- Apply practical coaching and feedback models to everyday operational challenges
- Establish simple, repeatable leadership routines that sustain behavioural change
The focus is on what leaders do differently in real situations, not what they know in theory.
Timetable Dates for this Course
DEC 2026 | DEC 2026 |
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|---|---|---|
Date | Tue 1st | Wed 2nd |
Time | 9.30am to 4pm | 9.30am to 4pm |
Dates may be subject to change. Terms and conditions of booking apply.
Programme Breakdown
The GEMBA Coaching programme is a low-cost, high-impact leadership intervention focused on creating immediate and lasting behaviour change on the shop floor.
DAY 1 - Foundations of Coaching
Leaders build a strong coaching mindset rooted in trust, inquiry and respect. Coaching is clearly positioned as a leadership behaviour – distinct from mentoring, advising or problem-solving.
Focus areas include:
- Leadership presence at the Gemba
- Active listening and questioning discipline
- Clean, non-leading inquiry
- Coaching conversations that balance clarity and accountability
DAY 2 - Coaching in the Gemba
Learning moves directly into live operational environments. Leaders apply coaching skills during Gemba walks and daily routines using real problems and decisions as the learning vehicle.
Focus areas include:
- Coaching during daily leadership routines
- Opportunistic coaching in real conditions
- Strengthening trust and psychological safety
- Improving problem visibility and decision quality
FELLOWSHIP - TMI Fellowship, Application & Building Habits
GEMBA Coaching is designed to create impact that lasts. For leaders who want to go further, the programme connects naturally to the TMI Fellowship — a professional standard that recognises leaders who demonstrate behavioural excellence and coaching fluency within operational environments.
The Fellowship reflects the same principles that underpin GEMBA Coaching: leadership as behaviour, coaching as operational presence, and improvement driven from within the system. It recognises leaders who don’t just understand the language of Lean and continuous improvement, but who consistently model the habits, mindset and emotional intelligence required to make change stick at the point of work.
Focus areas include:
- The capability to embed coaching into everyday operational routines
- Greater credibility as leaders who develop people while delivering performance
- Practical tools to sustain reflection, learning and accountability
- Reduced reliance on reactive management and external intervention
- A scalable foundation for cultural change and continuous improvement
Why Does This Matter?
Manufacturing needs leaders who don’t just walk the floor, they change what the floor represents. The TMI Fellowship supports leaders to put practice into action and maintain the momentum of training to create real return on training investment.
FAQ’s
Who is GEMBA Coaching for?
The programme is designed for leaders who operate at or close to the point of work, including:
- Manufacturing and operational leaders
- Production, quality and supply chain managers
- Engineering, design and NPD leaders
- Continuous improvement practitioners
- HR and L&D partners supporting operational leadership
Do participants need prior coaching experience?
No. The programme is designed for operational leaders, not trained coaches. It builds coaching capability from first principles and focuses on simple, repeatable behaviours, not formal coaching theory.
What is GEMBA Coaching?
GEMBA Coaching is a leadership programme that develops coaching-centred leadership behaviours in live operational environments. Leaders learn how to coach at the point of work — during Gemba walks, daily management and real problem-solving — rather than stepping away from operations for scheduled coaching conversations.
How is GEMBA Coaching different from traditional leadership programmes?
Most leadership and coaching programmes sit outside day-to-day operations. GEMBA Coaching is practised within performance, not about performance. There is no role play and minimal classroom theory. Leaders coach in real conditions, on real challenges, using normal leadership routines. The emphasis is on behaviour change at the point of work, not conceptual understanding.
Does the course work outside manufacturing?
Yes. While GEMBA Coaching is rooted in manufacturing and operational environments, the principles apply anywhere leaders operate close to value creation — including logistics, engineering, construction, healthcare and technical services.
What practical benefit will leaders see immediately?
Participants typically see immediate impact through:
- Calmer, more confident leadership presence at the Gemba
- Better quality conversations during daily management activity
- Earlier identification of problems and risks
- Reduced firefighting and escalation
- Stronger ownership within teams
Leaders leave the programme knowing how to show up differently the very next day.
What business benefits does the organisation gain?
Organisations typically experience:
- Reduced disruption during Gemba activity
- Improved trust and engagement between leaders and teams
- Better decision quality and problem visibility
- Stronger foundations for Lean and Continuous Improvement
- Greater return on investment from future technical training
The programme creates the conditions for improvement to stick, rather than relying on tools or audits alone.
How does this link to Lean and Continuous Improvement?
GEMBA Coaching strengthens the leadership behaviours required for Lean and CI to succeed.
Without coaching-centred leadership, Lean systems often become audits or compliance exercises. This programme helps leaders reinforce learning, ownership and problem-solving capability at the point of work.

