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It is the reputational quality, integrity and knowledge of our expert practitioners that differentiates our approach to educational training, coaching and consultancy.

With substantial backgrounds in manufacturing and engineering, this hands-on experience is underpinned by the latest manufacturing thinking and techniques, and compliments our ability to see and understand the needs of each individual, and every manufacturer we support.

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Lee House, Manchester M1 5JW +44 (0)161 245 4845 Monday to Friday 9.00am - 5.00pm
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  /  FAQ’s
How are the courses delivered?

All our courses can be delivered face to face in one of our classrooms, or securely online, where we endeavour to provide a collaborative, friendly and dynamic experience.

What sort of equipment do I need to access the online training?

Each student will need access to a computer to participate with a good internet connection, a working camera and microphone. Plus, an obligatory pen and paper to make notes.

Can these courses be adapted and delivered to my company only?

Yes, our Lean, Team Leadership Development and Six Sigma programmes can be adapted to be run on-site to specific personnel or teams as required. Bespoke content can be added into each programme to address specific needs.

Which digital platforms are the courses held on?

Public courses are held using Zoom, but bespoke courses can be supported on other platforms on request.

How can I pay for the programmes?

Our customers can pay by invoice or debit/credit card. Payment plans may be available for larger purchases.


Can I reserve a place?

It’s easy to reserve a place while you set up a credit account.


Do I have to work in a Manufacturing environment?

The skillset taught as part of our programmes can be widely applied across certain aspects of all sectors which will give tangible results by making improvements to business processes.

Can you help me to decide what type of training I need for my workforce?

We have a team of time-served experienced specialists who will work with your organisation to understand requirements and skills gaps to recommend the right type of training to support the workforce.

How does the learning work virtually compare to a classroom?

We encourage all delegates to engage, have their camera and make the most of zoom functionality to keep the learning engaging – including use of chat, emoji, polls, group work in “breakout rooms” and case study examples.

How are learners supported throughout the digital programme?

Our practitioners take time to ensure that each learner is on track with the material – delegates can anonymously message the tutor in order to ask any questions. Every delegate will have the opportunity to speak with the practitioner individually to address any concerns or questions.

What sort of time commitment will each course be?

Delegates are expected to attend every session as a minimum. Additional reading and work is optional, but project work to apply your new skillset is recommended.

What do I need to prepare before the course?

Is it recommended that delegates consider some challenges or improvement projects in their own environment before attending the programme. This will help to frame the learning and enable delegates to use their new skills.

Do I need to buy any course materials/books for the training?

No, all course materials/books will be provided by The Manufacturing Institute.

What happens if I have special dietary requirements?

There is an opportunity to flag dietary requirements during the booking process. It is your responsibility to make our support team aware of your requirements.

Are there any discounts available?

If you become a member of the Manufacturing Institute’s Network you will be eligible to receive offers as and when they become available.


Can I get replacement certificates?

Yes, if it is a certificate of ‘The Manufacturing Institute’ we are happy to provide a replacement free of charge.
You will need to email with the name of the course attended, date and the company you worked for at the time. We’ll search our booking records and if we find your details, we will send a replacement. It can take up to 20 working days to process your request. If you give a UK address, we’ll send it by standard first-class post. Once your request has been processed, please allow five working days for delivery by post.

Cannot find the answer? Just ask us and we will respond as soon as possible.

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