Leadership Development face to face delivery

Our full leadership programme is delivered face to face, with a variety of practical exercises designed to help team leaders, production or logistics supervisors, senior technicians and production operatives become a driving force within their organisation.

What you’ll need

  • Access to a car or public transport to attend the face-to-face training
  • No formal qualifications are required, so it’s ideal for those with strong practical skills but little post-school education

How it works

  • Hands-on training, mixing best-practice factory visits with workshops and seminars
  • 8 days of 8-hour training delivered over 8 weeks


Day 1: Welcome, PDP Session, Course Introduction, From Old to New Shop Floor Management

To enable participants to have an understanding of

  • The content, mechanics and themes of the course
  • The role of mentors to support the learning outcomes of the course
  • How their development will improve business performance
  • Options and ideas for a project assignment within the participants business to demonstrate learning from the course and improve business performance
  • The impact of leadership and behaviour on performance
  • The role of shop floor leaders in influencing behaviour to improve performance.

Day 2: Leading and Understanding Teams

To enable participants to have an understanding of

  • What we mean by leadership
  • What is leadership style?
  • Different leadership styles – Tannenbaum and Schmidt
  • The importance of goal setting
  • What motivation is and is not
  • The history of motivational thinking
  • The characteristics of an effective team
  • How teams grow and develop – Tuckman
  • The importance of diversity in team roles – Belbin
  • How to manage team interactions more effectively
  • Process review and group think – John Adair

Day 3: Effective Communication Skills

To enable participants to have an understanding of:

  • Essential components to communicate effectively
  • Different tactics to influence peers, managers and direct reports
  • Assertive behaviour and correctly handling challenging conversations
  • Preparing to present a clear and coherent message to teams
  • Key dimensions of presenting confidently.

Day 4: Managing Performance – Your Time, Yourself, Your Team

To enable participants to have an understanding of:

  • The difference between efficiency and effectiveness
  • Strategies to manage time effectively, including calendar and email management
  • What stress is and why it matters
  • How to recognise stress
  • How to give constructive feedback on poor performance
  • Nominalisations
  • How to avoid common errors and legal traps when giving poor performance feedback
  • How day to day performance management links into formal procedures – and why you can’t do one without the other.

Day 5 AM: Employment Law

  • To understand the basic legal structures of employment law in the context of dismissal, discrimination and contracts of employment.
  • To understand how in complying with procedures potential employment law problems can be significantly reduced. 
  • To facilitate discussion as to both compliance and best practice in employment law.

Day 5 PM: Health & Safety

  • To understand health and safety management responsibilities
  • To understand the importance of complying with health and safety procedures in the workplace
  • To generate ideas for developing health and safety good practices in the workplaces
  • Learn how to approach employees on health and safety matters
  • Learn how to apply a Fair and Just Approach when dealing with employees’ failings to comply with company procedures

Day 6: Lean Manufacturing – An Overview (including Shop Floor Tour)

To enable participants to have an understanding of:

  • What best practice looks and feels like
  • Daily workplace management in a successful company
  • The Team Leaders role in a lean organisation
  • How systems link daily work to business objectives
  • Best practice systems to overcome daily/weekly challenges
  • How factory layout facilitates productivity improvement
  • Using metrics to guide improvement activity
  • The importance of having the right culture.

Day 7 & 8 AM: Facilitating Process Improvement

To enable participants to have an understanding of:

  • Manufacturing best practice
  • Lean awareness, principles and 8 wastes
  • Structured process improvement and how to facilitate an improvement workshop
  • Using metrics to guide improvement activity.

Day 8 PM: End of Course Summary

To enable participants to:

  • Present with confidence
  • Demonstrate their own particular learning from the course and how it may have changed their leadership and management style
  • Show how this learning has been applied for the benefit of their organisation.

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