In Jacob Stoller’s book The Lean CEO, he states that 95% of lean transformations fail. The cause? People. So much of the time employees are burnt out, scared or frustrated. But this doesn’t mean you should point the finger of blame at staff. After all, as W. Edwards Deming highlights, that transformation starts with you – the leader. Here, The Manufacturing

What makes a great leader? Seeing a business through a pandemic? Achieving quick results? Firefighting and expediting are often mistaken for leadership responsibilities. But this belief can in fact hinder an organisation. The Manufacturing Institute’s Leadership and Enterprise Excellence Coach, Adam Buckley, explores the true essence of leadership… Firefighting issues When there’s a burning platform, defences are brought up to survive it – from